If email is not possible - No secure email capability, or organizations prefer to be contacted only by phone or through their website
Due to industry security and privacy regulations - HIPAA, Sarbanes-Oxley Act, and more
Content received through fax is degraded in quality and readability
Records sent by fax may never be received (e.g., misplaced or lost) or may sit on the fax machine for hours, visible to all
Requires a subscription to an electronic fax service or access to a fax machine
E.g., janemp98.secureforclients.com and/or janemp98.secureforpatients.com
They will be able to securely upload confidential records and notes for you though that website
You will receive a secure email with the received content